Several users have reported having issues with iTunes after having updated their system to El Capitan so far. If you have had any issues with iTunes recently and you have updated your Mac system, you aren’t alone.
Among the issues reported are that iTunes:
Jan 07, 2017 Question: Q: how to uninstall iTunes then reinstall on iMac OS X El Capitan v 10.11.6 More Less Apple Footer This site contains user submitted content, comments and opinions and is for informational purposes only. Jan 26, 2018 If your Mac is a 2011 or later you can use Internet Recovery (command-option-r) to erase the hard drive and reinstall the original OS then upgrade to High Sierra from there. If you insist on using El Capitan you will need to sign into the App Store on a Mac that cannot run High Sierra and download EL Cap, then make a bootable usb installer to.
- Won’t start up
- Stops responding if it does start up
- Freezes entirely
- Spikes your CPU usage
- Has menu items that are not clickable after the update
- Is incredibly slow
- Gives you the unknown error 42037
While errors happen from time to time, you might still be confused as to what to do now, especially if it happens each time you go to use iTunes. Not to worry, this article will help guide you through some of the solutions to fix the problem.
Restart Your Mac
In some cases, all your program needs is a simple restart. This is the easiest solution to try out, so you should do this first. Simple select “Restart…” from you Apple menu. Once your Mac has restarted, try launching iTunes again.
Check iTunes Version
Another simple thing to check is what version of iTunes you have installed. Sometimes not having the most recent version can cause these bugs to happen.
Update iTunes by launching the application then selecting from the menu “iTunes” then “Check for Updates.”
Turn Your Wi-Fi Off and Sign Off
Next, try turning your Wi-Fi off and then launching iTunes. After iTunes has loaded, then go to the menu, select “Store” and then “Sign Out” from the drop-down menu. After you have signed off, quit iTunes. Turn your Wi-Fi back on and then try launching it again.
Launch in Safe Mode
Sometimes a third-party script or plug-in of some kind can cause these types of problems to occur. You can test out this idea that it is a third party by launching iTunes in Safe Mode.
To launch iTunes in Safe Mode:
- Hold the Option and Command keys down while iTunes is being launched. This will start the application in Safe Mode; you can be sure when you see a pop-up message that looks like the image above this list.
- Once you see this message, click on “Continue”.
- If iTunes works the way it should while in this mode, it is in fact the result of a third-party application or add-on that is causing your iTunes to not work otherwise.
- You can see iTunes add-ons in the folder ~/Library/iTunes/iTunes Plug-ins/.
- In order to figure out which add-on is causing the issue, close out of iTunes and move each add-on individually onto your desktop. You might even want to check the manufacturer’s page to see if you can install any updates for the add-on.
Uninstall Then Reinstall iTunes
The last solution is to remove and reinstall iTunes. One way to do this is:
- Launch the Terminal app, which you can find in the Utilities or Applications folders.
- Use the command cd /Applications/
- Follow this with sudo rm -rf iTunes.app/
- If you are asked, enter your password then hit Return
The point of doing it this way is that it instantly removes it from your Mac. Reinstall iTunes from its download page and follow its instructions from there.
Conclusion
Even with the 5 ways I listed within this article, it is possible the iTunes issues are just due to your computer’s age.
Hopefully your iTunes works by now so you can enjoy all your music and media once again! If you experience any other issues, always check to see if your fellow users are too so you can find a solution together.
If you've encountered a problem with macOS, the solution might be to reinstall the system on your Mac. This can be done by any Mac owner, but it can be a little bit complicated. You'll need to put your Mac into macOS Recovery, which gives you tools to diagnose problems on your Mac, as well as reinstall the operating system.
Here's how to reinstall macOS using Recovery mode.
Macbook Reinstall Os
Entering macOS Recovery
macOS Recovery has tools at its disposal that allow you to diagnose problems with your Mac's hard drive, reinstall macOS, and restore from a Time Machine backup. You can enter Recovery by pressing certain key combinations. The combination you choose will determine which version of macOS will be installed on your system when you select Reinstall macOS.
Clean Reinstall Mac Os X
- Press Command - R to install the latest version of macOS that was installed on your Mac without installing a later version.
- Press Options - Command - R to upgrade to the latest version of macOS that's compatible with your Mac.
- Press Shift - Option - Command - R to install the version of macOS that came with your Mac, or the version closest to it that's still available.
How to check your startup disk with Disk Utility in macOS Recovery mode
The first thing you'll want to do is make sure your Mac's startup disk is healthy. You'll need to use Disk Utility to do that.
- Click Disk Utility when in macOS Recovery.
- Click Continue.
- Click on your Mac's startup drive in the Disk Utility sidebar. It should be the drive at the top of the sidebar if there are multiple drives.
- Click First Aid.
- Click Run. First Aid will run, checking the health of your Mac's drive. This process could take a little while.
- Click Done.
- Click Disk Utility in the Menu bar.
- Click Quit Disk Utility.
How to erase your startup disk in macOS Recovery mode
![Reinstall Itunes For Mac Os X Reinstall Itunes For Mac Os X](/uploads/1/2/6/1/126101570/692399615.png)
If you need to start completely fresh, then you'll want to erase your startup disk using Disk Utility. If you want the content on your Mac to stay intact, skip to the next section.
- Click on your startup disk in the Disk Utility sidebar.
- Click Erase.
- Click the Format drop-down menu.
- Click on the format you want to use for your drive. If you're running macOS High Sierra or later on a Mac with an SSD, your choices will be some form of APFS.
- Click Erase. Your drive will proceed to be erased.
How to reinstall macOS while in Recovery mode
The next step is to reinstall macOS.
- Click Reinstall macOS.
- Click Continue.
- Click Continue.
- Click Agree.
- Click Agree.
- Click on the drive on which you wish to install macOS.
- Enter your Apple ID and password if you're asked to, though you might not be.
- Click Install.
Your Mac will now go through the normal macOS installation process, eventually restarting. If you're starting from scratch, you'll need to set up your Mac from scratch.
Questions?
If you have any more questions about reinstalling macOS on your Mac, let us know in the comments.
Updated December 2019: Everything is up to date through macOS Catalina.
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